Growth & Scale Packages · DM Concierge
A custom-built receptionist that answers every DM and comment across your socials in seconds, day and night, booking appointments, answering questions and selling your offers while you run the business.
It never pretends to be a person.
Meet your receptionist
PixelSixty · DM Concierge
Turns “anything open Saturday?” into a booked appointment, right inside the chat.
Hours, prices, parking and policies, answered instantly from the playbook you approved.
Recommends the right offer, handles the “is it worth it?” and sends the link to buy.
Replies on your posts and ads, then picks the conversation up in your DMs.
Built on your services, prices and policies, and written in your voice by our team.
When a person should step in, your team gets the conversation with the details gathered.
One receptionist, every message, day and night.
Book A CallSee it in action
Every conversation ends one of three ways: an appointment on the books, a question answered, or a sale. Here's how each one sounds.
Sunday · 11:52 PM
01
It offers open times, answers the follow-up questions and books the appointment before they lose interest, even at midnight on a Sunday.
Saturday · 7:04 AM
02
Hours, menus, prices, policies, directions. The questions you answer fifty times a week, answered right every time, in seconds.
Tuesday · 2:06 PM
03
It knows your offers, recommends the right one, handles the hesitation and sends the link to buy while they're ready.
The cost of waiting
People message the business that answers first. When a DM sits for hours, they don't wait around. They book with whoever replied.
Source: Harvard Business Review, “The Short Life of Online Sales Leads” (2011), a study of 2,241 U.S. companies and how fast they answered online leads.
Move the sliders to match your business.
An estimate from your own numbers, not a promise. Hours assume about 4 minutes per reply.
Custom-built
No templates and no canned replies. Our team builds your receptionist around how your business really works, then keeps it sharp every month.
Your services, prices, hours, policies and the questions people ask most, straight from you.
Our copywriters write how it talks, in your voice, and exactly what it can and can't say.
You test it and sign off. Then we connect your accounts and switch it on.
Our team reviews the conversations, tunes the answers and adds what's new, every month.
No, and it never pretends to be. It answers as your business's assistant, and brings in your team whenever a person should step in.
Instagram and Facebook, in your DMs and in the comments on your posts and ads, plus other platforms where automated replies are allowed. Some only allow replies to comments, and we'll tell you exactly which of yours are covered.
From a playbook we build with you: your services, prices, hours, policies and how you like to talk. It only answers from what you've approved, and when it doesn't know something, it says so and brings in your team.
Yes. It offers open times and books people right in the conversation, using the booking tool or calendar you already have.
It lets them know someone from your team will follow up, then hands your team the conversation with the details already gathered, so nobody has to repeat themselves.
Anytime. Reply from your inbox like you always do, and it steps back from that conversation.
Growth, Scale and Enterprise. It works around the clock, on top of our team's replies during business hours.
